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Importer of Record (IOR) Service in Indonesia

Import into Indonesia without setting up a local entity. IndoExpress acts as your compliant Importer of Record (licensed API-U/NIB) — handling documents, customs clearance, import duties & taxes, and door-to-door delivery. A real freight forwarder with 21 years of operations at Tanjung Priok seaport & Soekarno-Hatta airport — not a middleman.

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1. What is an Importer of Record?

An Importer of Record (IOR) is a locally licensed entity legally responsible for importing goods into Indonesia — managing paperwork, HS classification, duties, taxes, and regulatory compliance. Your goods enter under our license; we file the customs declaration and settle duties & VAT.

2. Why foreign companies need it

To import directly, a foreign company needs a local Indonesian entity with an import license (API). Establishing a PT PMA can take months. IOR lets you ship to Indonesia now — legally, without your own entity or license.

3. What our IOR service covers

Import documents (invoice, packing list, certificate of origin), HS code classification, calculation & payment of import duty, VAT (11%) & PPh, customs clearance via INSW, and final delivery to your consignee.

4. Who uses IOR in Indonesia

Foreign manufacturers, IT/technology & data-center vendors, oil & gas / EPC contractors, exhibition & event equipment, and machinery suppliers shipping to Indonesian buyers or project sites without a local entity.

5. Compliant & legal

We operate IOR formally — written service agreement, valid tax invoices, and customs documents under a registered importer. Fully legal and transparent.

Related: Importer of Record (IOR) · DDP Shipping to Indonesia · Customs Clearance · Freight Forwarder Indonesia · Project Cargo.

Frequently Asked Questions

Can a foreign company import into Indonesia without a local entity?
Yes — through a compliant Importer of Record (IOR). IndoExpress acts as the legal importer under our API-U/NIB license, so you can ship to Indonesia without establishing a local company.
What does an IOR service include?
Import documentation, HS classification, import duty + VAT (11%) + PPh, customs clearance via INSW, and delivery to the final consignee.
Is IOR legal in Indonesia?
Yes, when done formally with a written agreement, valid tax invoices, and a registered importer — which is how IndoExpress operates.
How is IOR different from just customs clearance?
Customs clearance processes a shipment; IOR additionally makes a licensed local entity the legal importer of record, enabling foreign companies without an Indonesian entity to import.
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